Shipping Policy
Last updated: July 2026
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Estimates
| Destination | Estimated Delivery | Carrier |
|---|---|---|
| Poland | 2–4 business days | InPost / DPD |
| European Union | 5–8 business days | DPD / DHL |
| United Kingdom | 7–10 business days | DPD / Royal Mail |
| North America | 10–15 business days | PostNL / UPS |
| Rest of World | 10–20 business days | PostNL / DHL |
Free Shipping
We offer free shipping options on qualifying orders. The current threshold is displayed at checkout.
Tracking
Once your order ships, you'll receive a confirmation email with your tracking number. You can track your parcel directly on the carrier's website.
Customs & Import Duties
For international orders outside the EU, customs fees and import duties may apply. These are the responsibility of the recipient and are not included in our prices.
Lost or Delayed Packages
If your package hasn't arrived within the estimated timeframe, please contact us at support@zackbags.com with your order number. We'll investigate and resolve the issue promptly.